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Shipping Info:
Overnight & 2day Shipping - Please call or e-mail for rates and availability
Standard Ground Service (Continental US)
We ship via UPS or US Postal Service standard ground (you must make the selection upon checkout). You can expect your order to ship within 3-5 days unless an item specifies a longer delay. UPS shipped daily, charges are as follows:
up to $50 - $8.35 $50.01-$100 - $9.50 $100.01-$150 - $11.75 $150.01-$200 - $12.75 $200.01-$250 - $14.75 $250.01-$300 - $16.75 $300.01 & up - $19.75
Shipments to Alaska add $10, APO's, Hawaii, PR and all other P.O. Boxes add $5 to the above rates unless actual rates go significantly above in which case you will be charged actual rates. Please select the USPS tab for freight when checking out.
Note when selecting United States Postal Service for shipping: Shipments may take longer than 3-5 days to ship as we do not ship via the Post Office on a daily basis.
Credit Card Payments: Your credit card is only approved at the time you place your order. No actual payment is taken from your card until the order ships. At that time your card is charged only the amount of the actual invoice. We accept VISA, MASTERCARD, AMERICAN EXPRESS and now PAYPAL.
Checks: We accept certified checks and money orders for immediate shipment. Sorry, no personal checks accepted.
International Shipments: Bigandtallmart ships only international orders outside the US over $50. Bigandtallmart does not ship to all parts of the world. Buyer is responsible for all returns regardless of source of error. Please select "international Shipping" upon checkout. This is just an estimate of the charges, actual US Postal charges plus $5 handling will apply when your order is shipped so you may be contacted for additional funds. ** SORRY - Due to international distributorships we cannot ship DICKIES products outside the US ****
Invoices: A copy of your invoice will be sent with your order with the exception of drop shipped orders. These will contain a packing list without pricing. You may be contacted to verify card and address information on a drop shipped order. Your invoice can always be found online and printed at your convenience. Should you desire a copy of your invoice we will mail one at your request.
Orders: Bigandtallmart ships most orders from our main location with the exception of most Tri-Mountain, River Road, Neil Allyn & Falcon Bay products which may be shipped direct from the mill to you. In the event that we are out of a product or do not have the full amount of an item in stock you will be contacted to see if an alternate will be acceptable. We may also have to purchase additional stock to fill your order resulting in a delay of shipment. These additional delays usually do not exceed 10 working days. Sorry but we do not hold backorders. Should you desire us to ship in-stock items ahead and the balance of any backordered items when they are re-stocked, a $5.95 charge for the second shipment will apply.
30 Day Money Back Guarantee Returns: Must be made within 30 days of receipt of merchandise for a full credit of the purchase price of the merchandise exception being all formal wear products which carry a 10% restocking charge if returned, no restocking charge if exchanged for another formal wear product. PLEASE CONTACT BIGANDTALLMART via e-mail stating reason for return. Buyer is responsible for freight on all returns and will be credited back the full purchase price of the garment(s) only. Exception being when Bigandtallmart ships an item,size or color in error. In that case you will be credited back the freight both ways equal to a maximum of twice the freight charges billed on your invoice. PLEASE DO NOT SHIP BACK VIA OVERNIGHT OR OTHER AIR METHODS as you will not be reimbursed for the full amount you paid. If you desire an exchange only then you will be responsible for a reshipping charge of $5.95 which will be billed to your card on file. Any returns made after 30 days of receipt of merchandise will be subject to a 15% restocking charge and eligible for credit back to your card less the restocking fee. After 60 days there will be a 25% restocking fee and store credit only. Merchandise must be in original condition (not washed or worn or stained) and free of smoke or perfumes. All hang tags must be intact and garment must be in original packaging. Failure to follow these rules may result in a restocking fee or even no refund in which case the items will be shipped back to you at your expense. No returns accepted after 60 days without prior authorization. Please e-mail for authorization number. Bigandtallmart reserves the right not to accept returns after 60 days if the item was a special, closeout or no longer being sold on the site.
FOR RETURNS Please send back all returns to: BIG AND TALL MART, LLC 108 Hope Rd. Holland, PA 18966
Please send all correspondence to our office: BIG AND TALL MART, LLC 108 Hope Rd. Holland, PA 18966 Toll Free 800-279-7017 NEW! Fax 267-988-6266 NEW!
E-Mail Contact - info1@bigandtallmart.com
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