Standard Ground Service (Continental US) Your order may ship via USPS 2-3 Day Priority Mail, UPS Ground or Fed-Ex 3 Day Ground (our choosing) depending on the items ordered and the destination location. We will always try to choose the fastest shipping method unless the costs are prohibitive to do so. In fact over 60% of the orders will ship out USPS Priority Mail. You can expect your order to ship within 3-5 days unless an item specifies a longer delay such as special order Dickies products or if we are out of stock on any item in your order in which case you will be contacted.
NOTE: * Any order returned for an incorrect address will be charged for the actual amount we paid to reship the box which in most cases exceeds the charge listed on the invoice.
* Any changes made on your order after it has been placed may result in a 15% or $15 service charge (whichever is greater) depending on the item(s) ordered.
Shipping charges are as follows:
East Coast (Connecticut, Delaware, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, West Virginia) up to $35 – $6.50 $35.01 - $65 – $7.50 $65.01 - $100 – $8.50 $100.01 - $150 – $10.50 $150.01 - $200 - $12.50 $200.01 & up - $14.50 Mid West & APO’s(AA, AE, Alabama, AP, Arkansas, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin) up to $35 – $7.50 $35.01 - $65 – $8.50 $65.01 - $100 – $9.50 $100.01 - $150 – $11.50 $150.01 - $200 – $13.50 $200.01 & up – $14.50
West Coast (Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming) up to $25 – $8.00 $25.01 - $50 – $9.00 $50.01 - $75 – $10.00 $75.01 - $100 – $12.00 $100.01 - $150 – $13.50 $150.01 - $200 – $15.00 $200.01 & up – $18.00
Alaska (USPS Priority only) up to $25 – $8.50 $25.01 - $50 – $10.50 $50.01 - $75 – $13.00 $75.01 - $100 – $15.50 $100.01 - $150 – $21.00 $150.01 - $200 – $24.00 $200.01 & up – $26.00 Puerto Rico (USPS Priority only) up to $35 – $8.50 $35.01 - $65 – $9.50 $65.01 - $100 – $11.50 $100.01 - $150 – $15.50 $150.01 – $200 - $17.50 $200.01 & up – $26.00 Hawaii (USPS Priority only) up to $25 – $8.00 $25.01 - $50 – $9.50 $50.01 - $75 – $11.00 $75.01 - $100 – $13.00 $100.01 - $150 – $14.50 $150.01 - $200 – $18.00 $200 & up – $20.00 International Shipments: Bigandtallmart ships only international orders outside the US over $50. Bigandtallmart does not ship to all parts of the world. Buyer is responsible for all returns regardless of source of error. Please note that shipping charges vary greatly depending on the weight of the order and country destination so the charges below are just an estimate. We will contact you if any additional funds are needed and also adjust down the charges if they are too high. Also, we will declare the shipment at actual cost for insurance purposes so any duties incurred at the receiving end are the responsibility of the buyer.
*** NOTE: This is just an estimate of the charges, actual US Postal charges will apply when your order is shipped so you may be contacted for additional funds. ** SORRY - Due to international distributorships we cannot ship DICKIES products outside the US ****
SORRY but we do not offer Overnight and 2 Day Shipping at additional charges for the following reasons: *Many items ship out from different locations and the costs to send items from multiple locations with an expedited service are prohibitive. *Many of our drop ship vendors do not offer expedited shipping. *There are times when we need to order in one or more items to complete an order and therefore cannot ship expedited. *Some items such as printed tees take additional preparation time. *Many items are special order and therefore cannot ship expedited until they arrive which can be anywhere from 3 to 20 additional days. *Also, if an item arrives via expedited service but does not fit or needs to be returned for any other reason, the customer is more unhappy having paid expedited shipping and we try to insure that our customers have a pleasant shopping experience with Bigandtallmart... Thank you.
Sales Tax: There is no sales tax in PA on clothing
Drop Shipping: We do ship orders to other locations than the billing address however we require proof of card ownership with a copy of both the credit card and valid driver's license.You can email or fax this information once your order is placed.We also require a valid phone number and email address.Failure to provide this information will result in cancellation of your order.
Credit Card Payments: Your credit card is only approved at the time you place your order. No actual payment is taken from your card until the order ships. At that time your card is charged only the amount of the actual invoice. We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and PAYPAL.
Checks: We accept certified checks and money orders for immediate shipment. Sorry, no personal checks accepted. Invoices: A copy of your invoice will be sent with your order with the exception of drop shipped orders. These will contain a packing list without pricing. You may be contacted to verify card and address information on a drop shipped order. Your invoice can always be found online and printed at your convenience. Should you desire a copy of your invoice we will mail one at your request.
Orders: Bigandtallmart ships most orders from our main location with the exception of most Tri-Mountain, Blue Generation, River Road, Neil Allyn, United Pioneer, Camber & Falcon Bay products which may be shipped direct from the mill to you. Sorry but these vendors cannot ship USPS Priority. In the event that we are out of a product or do not have the full amount of an item in stock you will be contacted to see if an alternate will be acceptable. We may also have to purchase additional stock to fill your order resulting in a delay of shipment. These additional delays usually do not exceed 10 working days. Sorry but we do not hold backorders. Should you desire us to ship in-stock items ahead and the balance of any backordered items when they are re-stocked, a $5.95 charge for the second shipment will apply.
30 Day Money Back Guarantee Returns: Must be made within 30 days of receipt of merchandise for a full credit of the purchase price of the merchandise exception being all formal wear products which carry a 10% restocking charge if returned, no restocking charge if exchanged for another formal wear product. PLEASE CONTACT BIGANDTALLMART via e-mail stating reason for return. Buyer is responsible for freight on all returns and will be credited back the full purchase price of the garment(s) only. Exception being when Bigandtallmart ships an item,size or color in error. In that case you will be credited back the freight both ways equal to a maximum of twice the freight charges billed on your invoice. PLEASE DO NOT SHIP BACK VIA OVERNIGHT OR OTHER AIR METHODS as you will not be reimbursed for the full amount you paid. Also DO NOT SEND BACK SIGNATURE REQUESTED, regular tracking will be sufficient. If you desire an exchange only then you will be responsible for a reshipping charge of $5.95 which will be billed to your card on file plus any difference in cost of the item(international shipments excluded). *** PRINTED TEES: These shirts are all made to order as per your selection of size, color and print. We do allow returns on these, however there is a 15% restocking charge on any return or exchange. Also, in the event that a mistake is made in the selection of a free tee shirt after 3 are purchased at full price, that tee will not be eligible for exchange or return so please check your order carefully before and after submission and contact us immediately with any errors or changes. Also, any changes made after your order is placed will result in a 15% restocking charge on the changed item. Any returns made after 30 days of receipt of merchandise will be subject to a 15% restocking charge and eligible for credit back to your card less the restocking fee. After 60 days there will be a 25% restocking fee and store credit only. Merchandise must be in original condition (not washed or worn or stained) and free of smoke or perfumes. NOTE: IF YOU PURCHASE MORE THAN ONE OF THE SAME ITEM PLEASE TEST WASH ONLY ONE ITEM AS WE CANNOT TAKE BACK MULTIPLE ITEMS THAT HAVE BEEN WASHED. WASHED ITEMS ARE STILL UNRETURNABLE BUT THIS WAY YOU CAN STILL RETURN THE BALANCE THAT HAVE NOT BEEN WASHED. All hang tags must be intact and garment must be in original packaging. Failure to follow these rules may result in a restocking fee or even no refund in which case the items will be shipped back to you at your expense. No returns accepted after 60 days without prior authorization. Please e-mail for authorization number. Bigandtallmart reserves the right not to accept returns after 60 days if the item was a special, closeout or no longer being sold on the site. FOR RETURNS and CORRESPONDENCE BIG AND TALL MART, LLC 108 Hope Rd. Holland, PA 18966 800-279-7017 fax 267-988-6266
E-Mail Contact - bigandtallmart@ verizon.net (note: you must retype this address when sending with no space after the @. Do not copy and paste)
